It’s a question we get asked often: what is it that you actually do? Well, the short answer is that we work with clients to make the web easier to understand and manage. A slightly longer answer has just been given by Onlineability director Lisa Hutchins to the Chartered Institute of Library and Information Professionals.
A lot of our time and energy is going at the moment on the campaign to defend local and nationwide library services against swingeing local authority cuts that threaten the basis of the entire institution in the UK. But why do we care about this in the first place?